If you're reading this, stop worrying! We have an easy 7-day return/exchange policy.
The return/exchange window starts from the day your package was delivered.
Points to follow for smooth exchange/return:
By opting to return/exchange, we consider, the customer agrees with the following conditions and requirements given below.
Return/Exchange Conditions:
EXCHANGE:
Exchange accepted within 7 days from the date of delivery.
Item must be unused, unwashed, and in original condition with all tags attached.
Exchange is subject to stock availability of the desired size/product.
Return Policy Details:
In order to claim a hassle-free return, please ensure that the item is in its original packaging.
For a few products, the return policy doesn’t apply. Perishable goods, personal care items, and innerwear cannot be returned due to hygiene issues.
If the item claimed for return is damaged or any part of it is missing, the refund won’t be processed.
Items purchased under "Clearance Sale" or special gift cards are non-refundable.
Note: To complete the process, please preserve the original bill. This helps us verify that the product was purchased from Adgon and is within the 7-day window.